Question 1

What's included in the Free plan?

Accepted Answer

The Free plan gives you access to 25+ mileage programs, lets you browse popular routes through our Explore feature, and provides cached award data (up to 7 days old). It's a great way to get started with award flight searching without any commitment or credit card required.

Question 2

How does the Premium plan differ from the Free plan?

Accepted Answer

Premium unlocks real-time award availability with live data, search up to 360 days ahead, advanced filters for cabins, partners, and alliances, multi-airport and region-based searches, unlimited alerts with instant email and SMS notifications, and the ability to request new routes to be tracked.

Question 3

Can I switch between monthly and yearly billing?

Accepted Answer

Yes, you can switch between monthly and yearly billing at any time. When you switch to yearly billing, you'll save 20% compared to the monthly plan. The change takes effect at the start of your next billing cycle.

Question 4

Is there a free trial for the Premium plan?

Accepted Answer

We don't currently offer a free trial, but our Free plan lets you explore the platform and see how award flight searching works. When you're ready for real-time data and advanced features, you can upgrade to Premium instantly.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are processed securely, and you can cancel your subscription at any time from your account settings.

Question 6

What happens if I cancel my Premium subscription?

Accepted Answer

If you cancel your Premium subscription, you'll continue to have access to Premium features until the end of your current billing period. After that, your account will revert to the Free plan with access to cached data and basic features.

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